DRAVORALIX Returns Policy

At DRAVORALIX, we strive to ensure your complete satisfaction with our products. Should you be dissatisfied with your purchase, we offer a straightforward returns policy to facilitate a hassle-free experience.

Eligibility for Returns

• The return must be initiated within 30 days of the purchase date.
• Items must be unused and in their original packaging.
• Proof of purchase must be provided with the return.

Non-Returnable Items

Certain items are not eligible for return, including but not limited to personalized products, clearance items, and gift cards. Please ensure you review product-specific return information before purchasing.

Return Procedure

1. Contact our customer service team via email at support@dravoralix.com to request a Return Merchandise Authorization (RMA) number.
2. Once the RMA is received, securely pack the item(s) and include a copy of your original receipt and the RMA number.
3. Ship the item(s) to the address provided by our support team. We recommend using a trackable shipping service.

Refund Process

Once your return is received and inspected, we will process your refund to the original payment method within 10 business days. Please note that shipping costs are non-refundable.

Exchanges

For exchanges, please initiate a return for the original item and place a new order for the desired item. This ensures the fastest possible delivery of your new product.

Need Help?

If you have any questions regarding our returns policy, please do not hesitate to reach out to our customer support team at support@dravoralix.com or call us at +1 (555) 123-4567.

Thank you for shopping with DRAVORALIX. Your satisfaction is our top priority!